Connect

Let’s start with a conversation.

Reaching out is often the hardest part. You don’t need the right words or a clear explanation — a sentence is enough. The free 15-minute consult is simply a chance to see whether we’re a good fit, with no obligation either way.

Send a message

Request a free consult

I typically respond within one business day.

Please enter your name.
Please enter a valid email address.
Optional. Let me know if it’s okay to leave a voicemail.
Alabama licensure requires that you be physically located in Alabama at the time of each session.
Please let me know so I can tell you whether I can help.
Please don’t include sensitive clinical details, diagnoses, or medical history in this form. It is a general enquiry form, not a secure clinical channel. We can cover those safely once we connect.

Kerensa typically responds within one business day. Prefer to talk? Call (256) 733-2626.

Or reach out directly

Contact

ServingTelehealth statewide, Alabama
Based inAthens, Alabama
Counseling services are provided by Kerensa Houston, M.A., Associate Licensed Counselor under the supervision of John Ruffin, LPC-S, Supervising Counselor.
Licensed by the Alabama Board of Examiners in Counseling · License ALC05899.
Telehealth only. Sessions are held online, and you must be physically located in Alabama at the time of each session.
Not for emergencies. This form and inbox are not monitored around the clock. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline) or dial 911.
After you reach out
  1. I respond

    Usually within one business day, by whichever method you prefer.

  2. Free 15-minute consult

    A short call to talk about what’s bringing you here and answer your questions.

  3. Paperwork and scheduling

    If we decide to move forward, I’ll set up your client portal, send intake documents, and we’ll book your first session.

Existing clients

The client portal

If we are already working together, everything you need lives in one secure place. New here? Start with the free consult above — I’ll set up your portal access before your first session.

Book and reschedule

See your upcoming appointments and schedule the next one without trading messages.

Join your session

Telehealth sessions start from the portal — no separate app or meeting link to find.

Message securely

Send me a message through an encrypted channel rather than regular email.

Forms and billing

Complete intake paperwork and view or pay your balance whenever it suits you.

Sign in to the client portal

Opens TherapyAppointment in a new tab.

Fees & payment

Clear rates, no surprises.

This is a private-pay practice. Paying directly means no diagnosis is required for an insurance claim, and your records stay between us.

$55 / session

Individual

50-minute individual counseling session by telehealth.

$70 / session

Couples

Counseling session for partners working on the patterns between them.

Free / 15 min

Consultation

A short introductory call. No cost, no obligation.

Sliding scale. A limited number of reduced-fee slots are available. If cost is the thing standing in your way, please ask — it is a normal question and it will not change how you are treated.
Payment methods. Visa, Mastercard, PayPal, Zelle, Apple Cash, and Health Savings Account (HSA) cards.
Good Faith Estimate. Under the No Surprises Act, clients who are uninsured or not using insurance have the right to a Good Faith Estimate of expected costs. I will provide one before we begin.
Licensure & clinical supervision

Kerensa Houston, M.A., Associate Licensed Counselor under the supervision of John Ruffin, LPC-S, Supervising Counselor.

I am licensed by the Alabama Board of Examiners in Counseling (license ALC05899) and provide counseling services to clients located in the State of Alabama.

Clinical supervision is an important part of the associate licensure process and supports continued professional development, ethical practice, and quality client care. While I am your counselor and our therapeutic relationship remains central to our work together, my practice is conducted within the scope of my associate license and under the supervision required by the state.

License status may be verified with the Alabama Board of Examiners in Counseling at abec.alabama.gov.